faq

Frequently Asked Questions

Regent HUBx is a comprehensive student support service designed to enhance the student experience by providing personalized and proactive assistance in academic and non-academic areas.

 SSOs provide immediate assistance for any student queries, acting as a bridge between students and the institution.

Regent HUBx offers a range of support services including monitoring attendance, tracking submissions, providing counseling services, assisting with non-academic queries, and organizing skill development workshops.

By providing timely and personalized support, Regent HUBx addresses student needs proactively, keeping students engaged and on track with their academic goals.

Our unique approach combines comprehensive monitoring, personalized support, data-driven insights, and proactive interventions, all delivered with empathy and care.

 Students can access our services through their institution’s designated contact points, online platforms, or by directly contacting their assigned Student Success Officer.

 We assist institutions by providing detailed reports, enhancing communication, improving organizational procedures, and offering data-driven insights to optimize service delivery.

Our core values are Respect, Responsibility, and Reflection, guiding our commitment to high-quality, compassionate support.

Our services are available to all students enrolled in participating institutions. Specific programs may have additional eligibility criteria.

For non-academic queries, students can reach out to their assigned Student Success Officer or use the online platform to access necessary forms and support plans.

Yes, our services are available to both on-campus and online students, ensuring comprehensive support regardless of location.

Our services are available Monday to Friday, 8 AM to 5 PM. Online support is accessible 24/7 through our platform.

Yes, all our services are provided free of charge to students enrolled in participating institutions.

Students can apply for our services through their institution’s designated contact points or online platforms.